AutopartsTomorrow | The A-P-T Blog

Posted by Brad on May 14, 2012

Things Aren’t Always as They Seem

We are in the auto parts business. It is our job to understand some of the complexities surrounding it. Sometimes it can be easy to forget that our customer may be looking up parts for their car the very first time, and it can be quite complicated and frustrating. That is why we have a room full of parts experts waiting to help. If you get to a point where there is any question at all… please let us...

Posted by Brad on May 8, 2012

Why is the Price Different?

We get this question every day… “I found this part on your site last week and today when I decided to buy it the price was different, why is that?”. Of course we only hear from the people who recognize a price increase, but there are an equal number who come back later and buy at a lower price. So you are asking, “Yeah, What’s up with that?”. At Autopartstomorrow we do...

Posted by Brad on May 3, 2012

Parts Expert Joe Huff

To say Joe “Fuzzy” Huff is an experienced parts guy is putting it lightly. He has been selling auto parts since before several of the parts people in our call center were born. In a world where most people jump from job to job constantly, Joe has had exactly two (and it could be argued that it was really only one) jobs. His first job was with NAPA or Genuine Parts Company where he...

Posted by Brad on Apr 27, 2012

Oh Yeah, I Forgot I Left Them There…

I have this recurring dream <careful now> where I am visiting the home place of a matriarchal great grandmother. The land is still owned by that side of the family, but the house is in disrepair and the grounds are all overgrown. As I am pushing through the head high weeds I spy an old barn. I remember playing there as a small child while waiting for the Thanksgiving dinner to be served. I can...

Posted by Brad on Apr 23, 2012

Car Repair Too Expensive?

According to a recent Consumer Reports article, customers who have recently had their car repaired seem to have the same basic issues… It cost too much and took too long to repair. A third issue that actually comes in second place among complaints is that repairs are done poorly. Let’s talk about the others first… The cost of repairing your car is actually the reason for our existence on...

Posted by Brad on Apr 16, 2012

What’s the Price?

Why don’t we quote prices over the phone? The short answer is to avoid confusion. A further explanation would reveal that we sell these same parts through different sources and learned a while back that it is better to let the computer do the pricing for us. To keep prices at an absolute minimum we have some fairly complicated processes running behind the scenes that recalculate prices often,...

Posted by Brad on Mar 14, 2012

What is a VIN?

We are asked this question daily. Any good parts expert would prefer to use your unique vehicle identification number to make absolutely sure they get you the correct part. Cars are much more complicated than in the past and just because we have the year, make and model, it doesn’t always narrow it down to the exact part number. Here is a good site with further explanation. Even with the engine...

Posted by Brad on Feb 27, 2012

Car Maintenance

I say it over and over again, but it bears repeating; Just because I (you) know how to do something does not automatically mean that everyone else does. I find in many areas of my life, when confronted by something new, the person I am dealing with begins their explanation at a level that may be beyond my basic understanding. I am an Electronic Commerce Manager which puts me in that “Computer...